PRIVACY POLICY – CROSSTRAIN FIGHT CLUB

Effective Date: 23/03/2026

Crosstrain Fight Club (“Company”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you interact with us through our website, mobile platforms, social media (including Meta platforms such as Facebook and Instagram), physical locations, and any related services.

By accessing or using our services, you agree to this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect the following categories of personal data:

A. Personal Identification Information

• Full name
• Phone number
• Email address
• City / Location
• Age / Date of birth
• Gender (optional)

B. Fitness & Training Information

• Health and fitness goals
• Training preferences (MMA, BJJ, Boxing, etc.)
• Injury history (if voluntarily disclosed)
• Participation in programs, events, or competitions

C. Payment & Transaction Data

• Billing details (processed via secure third-party providers)
• Purchase history (memberships, merchandise, events)

D. Marketing & Lead Data

• Information submitted through Meta Lead Ads
• Responses to forms, surveys, or landing pages
• WhatsApp, SMS, or call interaction data

E. Technical Data

• IP address
• Browser type
• Device information
• Cookies and tracking technologies
• Website usage behavior

2. HOW WE COLLECT YOUR DATA

We collect data through:

• Website forms and landing pages
• Meta Ads (Facebook / Instagram Lead Forms)
• WhatsApp, calls, and direct messages
• In-person registrations at our centers
• Events, seminars, and competitions
• Cookies and analytics tools

3. HOW WE USE YOUR INFORMATION

We use your data for legitimate business purposes, including:

A. Service Delivery

• Registering you for classes, memberships, and events
• Providing coaching, training, and support

B. Marketing & Communication

• Contacting you via phone, WhatsApp, SMS, or email
• Sending offers, promotions, and updates
• Retargeting and advertising campaigns (including Meta Ads)

C. Business Operations

• Lead management and sales follow-ups
• Improving customer experience
• Internal analytics and performance tracking

D. Legal & Compliance

• Compliance with applicable laws and regulations
• Fraud prevention and risk management

4. LEGAL BASIS FOR PROCESSING

We process your data based on:

• Your consent (e.g., submitting a lead form)
• Performance of a contract (e.g., memberships)
• Legitimate business interests (marketing, analytics)
• Legal obligations

5. DATA SHARING & DISCLOSURE

We do not sell your personal data.

We may share data with:

• Marketing platforms (e.g., Meta / Facebook, Instagram)
• CRM and automation tools
• Payment processors
• Coaches, staff, and franchise partners (on a need-to-know basis)
• Legal or regulatory authorities when required

All third parties are required to maintain confidentiality and data security.

6. META (FACEBOOK & INSTAGRAM) COMPLIANCE

By submitting your information through Meta Lead Ads:

• You consent to being contacted by Crosstrain Fight Club
• Your data may be used for advertising optimization and retargeting
• Meta may also process your data as per its own privacy policy

We comply with Meta’s advertising policies and data usage requirements.

7. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

• Analyze website traffic
• Improve user experience
• Run retargeting ads

You can control cookie preferences through your browser settings.

8. DATA SECURITY

We implement industry-standard security measures, including:

• Secure servers and encrypted systems
• Restricted access to personal data
• Regular monitoring and updates

However, no system is 100% secure. By using our services, you acknowledge this risk.

9. DATA RETENTION

We retain your data:

• As long as necessary for business purposes
• To comply with legal obligations
• Until you request deletion

10. YOUR RIGHTS

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent for marketing communications

To exercise these rights, contact us at:
Email: crosstrainf@gmail.com

11. HEALTH & LIABILITY DISCLAIMER

Any health-related information shared with us is voluntary.

Crosstrain Fight Club:

• Does not provide medical advice
• Is not liable for injuries resulting from training participation
• Requires participants to assess their own physical condition or consult professionals

12. THIRD-PARTY LINKS

Our website or ads may contain links to third-party platforms. We are not responsible for their privacy practices.

13. CHILDREN’S PRIVACY

We do not knowingly collect data from individuals under 18 without parental or guardian consent.

14. FRANCHISE & BUSINESS INQUIRIES

If you submit information for franchise or business opportunities:

• Your data will be used for evaluation and communication
• It may be shared with internal stakeholders or partners

15. POLICY UPDATES

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

16. CONTACT INFORMATION

For any questions or concerns:

Crosstrain Fight Club
Email: crosstrainf@gmail.com
Phone: 9654278288

Address:
Farm No 7, Ground Floor, Mustatil, 28, 29, 32, 33
Sawan Public School, South West Delhi
South West Delhi, India